Information on all of CTFCU’s products and services can be found on our website, or you can reach us by mail, fax, email, and phone. Members are always encouraged to stop by our office with any additional questions or concerns.

Call Us at 781-933-2600

Office Location

8 Cedar Street
Woburn, MA 01801

Phone: 781-933-2600  Toll Free 1-888-940-4030
Fax: 781-933-3621

ATM Locations

O’Brien Hockey Rink

55 Locust St, Woburn, MA 01801

BJ’s Stoneham

85 Cedar St, Stoneham, MA 02180

Best Buy Burlington

84 Middlesex Turnpike, Burlington, MA 01803

Routing number: 211-386-953

Lost or Stolen Debit Card

  • Calling from within the U.S.:
    1-888-241-2510
  • Calling from outside the U.S.:
    1-909-941-1398

Card Activation and PIN Change

  • Calling from within the U.S.:
    1-866-762-0558
  • Calling from outside the U.S.:
    1-501-588-7531

Lost or Stolen Credit Card

  • Calling from within the U.S.:
    1-888-241-2510
  • Calling from outside the U.S.:
    1-909-941-1398
    (This number also supports incoming collect calls)
  • Card Activation VRU:
    1-800-466-0040
  • Pin Change VRU:
    1-800-503-9249
  • If you want to dispute a Credit Card Transaction:
    1-866-656-4619

To remove your name from the TruStage Insurance mailings please call: 1-800-428-3932, then option 1, then option 3.

Contact Form

NOTE! When communicating with us via e-mail or contact form please do not send any information that is considered confidential or sensitive in nature (social security number, account number, password information, etc.).